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Billing Terms and Conditions

Noviare Payment Policy

1. Accepted Payment Methods 

At Noviare, we provide a range of secure payment options to make your shopping experience easy and convenient.You can choose from the following payment methods:

  • Credit & Debit Cards: Visa, Mastercard, American Express, Maestro, Discover
  • Apple Pay & Google Pay
  • PayPal 

All prices are shown in GBP and include UK VAT where applicable.

2. Payment Processing

  • All payment transactions need to happen when you make your purchase.
  • We will only process and ship orders once full payment has been received.
  • The system will not confirm an order when a payment attempt results in failure or decline. 

3.Pricing & Currency

  • All prices listed on the Noviare are in British Pound (GBP).
  • Prices remain subject to alteration at any time.
  • The system will determine shipping costs and applicable taxes when you proceed to checkout. 

4.Secure Payment Processing

  • The Noviare Shop uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
  • Your credit card information stays protected because the system does not store any payment information. 

5. Refunds & Chargebacks 

  • The refund process follows the refund and return policy guidelines which we have established.
  • If there’s an issue with your order, please contact us first at info@noviare.com so we can resolve it quickly. For unauthorized transactions, we’ll work with your bank to investigate and make things right.

6. Fraud Prevention 

  • Noviare maintains the right to cancel or suspend any order which shows signs of fraud or unauthorized conduct.
  • The system requires extra verification steps for transactions that involve large amounts of money. 

Contact Information:

Store Name: Noviare
Registered business: Ecomvia Limited
Registered address: 74–78 Stanley Street, Flat 5, 4/F, Won Hing Building, Central, Hong Kong SAR
Email: info@noviare.com

Customer Service: Mon–Fri 9:00–17:00 EST (response within 1–2 business days)