Billing Terms and Conditions
Noviare Payment Policy
1. Accepted Payment Methods
At Noviare, we provide a range of secure payment options to make your shopping experience easy and convenient.You can choose from the following payment methods:
- Credit & Debit Cards: Visa, Mastercard, American Express, Maestro, Discover
- Apple Pay & Google Pay
- PayPal
All prices are shown in GBP and include UK VAT where applicable.
2. Payment Processing
- All payment transactions need to happen when you make your purchase.
- We will only process and ship orders once full payment has been received.
- The system will not confirm an order when a payment attempt results in failure or decline.
3.Pricing & Currency
- All prices listed on the Noviare are in British Pound (GBP).
- Prices remain subject to alteration at any time.
- The system will determine shipping costs and applicable taxes when you proceed to checkout.
4.Secure Payment Processing
- The Noviare Shop uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
- Your credit card information stays protected because the system does not store any payment information.
5. Refunds & Chargebacks
- The refund process follows the refund and return policy guidelines which we have established.
- If there’s an issue with your order, please contact us first at info@noviare.com so we can resolve it quickly. For unauthorized transactions, we’ll work with your bank to investigate and make things right.
6. Fraud Prevention
- Noviare maintains the right to cancel or suspend any order which shows signs of fraud or unauthorized conduct.
- The system requires extra verification steps for transactions that involve large amounts of money.
Contact Information:
Store Name: Noviare
Registered business: Ecomvia Limited
Registered address: 74–78 Stanley Street, Flat 5, 4/F, Won Hing Building, Central, Hong Kong SAR
Email: info@noviare.com
Customer Service: Mon–Fri 9:00–17:00 EST (response within 1–2 business days)